FREQUENTLY ASKED QUESTIONS
A clearer way to get started.
Find answers about discovering pieces, opening a Closet, subscriptions, rentals, payments, returns, and support.
What is OHVRA?
OHVRA lets people discover, rent, and buy fashion pieces from personal Closets.
How do I open a Closet?
Create an account, choose Open your Closet, complete your profile, and subscribe to an active Closet plan.
Is the caution fee refundable?
For rentals, the caution fee is returned after the item is received and the inspection is completed without an approved issue.
How can I contact support?
Email support@ohvra.com for assistance.